Cynthia Yinkere

Cynthia Yinkere is a versatile business transformation expert with a strong background in human capital development, strategic communications, and organizational design. With over 15 years of progressive experience across banking, insurance, consulting, and professional training, Cynthia brings a unique blend of technical, leadership, and facilitation skills to drive institutional growth and operational excellence.

Her expertise spans client experience management, digital operations, leadership development, and capacity building. She has led transformation projects in both corporate and nonprofit settings, with a particular focus on aligning people, processes, and technology for sustainable impact. Cynthia has supported teams across Africa in building resilient institutions and designing client-centric service delivery frameworks.

Cynthia’s competencies include training and facilitation, stakeholder engagement, strategic communications, and governance advisory. She has served as a board secretary for development-focused organizations, facilitated large-scale professional training programs in health and social care, and held leadership roles in marketing communications and digital banking operations.

With international certifications in customer experience (CCXP), training delivery, leadership, public policy, and governance, Cynthia brings a systems-thinking approach to human resources and organizational development. Her cross-sectoral experience—from financial services at Access Bank and Allianz to advisory roles at Hawksworth Advisors—positions her as a highly capable partner in managing transformation projects with public, private, and development-sector clients.